In order to give you a better service Airbus uses cookies. By continuing to browse the site you are agreeing to our use of cookies I agree

                        Military support centres

                        Airbus Helicopters operates Military Support Centers (MSC) for the French and German Armed Forces. Their organizational structures and processes are fully aligned with each customers' needs and offer an extensive portfolio of services.

                        The German Military Support Center

                        Airbus Helicopters operates a Military Support Center (MSC) for Bundeswehr (German Armed Forces) helicopters. Based in Donauwörth, Germany, the center’s approximately 900 employees guarantee a constantly available global service for maintenance, support and engineering services covering almost all Bundeswehr rotorcraft:

                        • NH90
                        • UH-Tiger
                        • CH-53 (different versions)
                        • Sea King Mk41
                        • Sea Lynx Mk88A
                        • BO105
                        • EC135
                        • Cougar

                        The German MSC supports around 270 helicopters for the German Armed Forces, representing 36,000 flight hours per year.

                        A close partnership with the German Armed Forces

                        The German MSC, which involves Bundeswehr personnel, is part of Airbus Helicopters’ strong cooperation with Germany’s Armed Forces. Integrated military personnel (from sergeant to staff officer) are deployed as technicians, inspectors and engineers.

                        Also among its cooperative projects are the NH90/Tiger Systems Support Center in Donauwörth, Germany and the NH90/Tiger cooperative aircraft engineering operation, which is also located in Donauwörth. These two units ensure the reliable, economical and continuous operation of technologically advanced products through services tailored for specific mission requirements.

                        The NH90/Tiger Systems Support Center concentrates expertise and maximizes cost efficiencies to ensure Airbus Helicopters and its partners are able to quickly adapt program software with changing conditions and requirements.

                        In Donauwörth, a mobile team is responsible for technical and logistics support, analysis and troubleshooting, as well as maintenance, repair and overhaul (MRO) activities as part of the NH90/Tiger cooperative aircraft engineering operation. This team also provides maintenance training for soldiers on UH-Tiger and NH90 airframes.

                        A few examples of MSC operations:

                        - CH53 GA retrofit
                        - Tiger UHT ASGARD upgrade
                        - NH90 Forward Air Medevac modification
                        - SeaKing Mk41 and SeaLynx Mk88A modernization


                        On-site support

                        Comprehensive engineering and logistics support continues when a helicopter leaves Airbus Helicopters’ premises, with the German MSC providing services wherever the Bundeswehr operates, including in foreign operations such as Afghanistan.

                        This full-service package ranges from upgrades, maintenance and repair of helicopters to material and fleet management, along with practical training for soldiers and support for military campaigns.

                        Airbus Helicopters works in coordination with the customer at many Bundeswehr locations. Examples of long-term partnerships include full performance-based support for EC135 training helicopters at the Army Air Corps school in Bückeburg, NH90 service support in Bückeburg and Fassberg, and Cougar logistics management for the German chancellor in Berlin.           


                        Engineering services

                        The German MSC’s engineering services keep the Bundeswehr’s helicopters fit for the mission.

                        To meet evolving requirements, the MSC develops equipment upgrades and performance improvements, along with providing reliable engineering solutions – from conceptual design studies to the production and review of assembly documents.

                        Working closely with the German Armed Forces, the MSC implements, qualifies and certifies these modifications, upgrades and systems integration measures in coordination with authorities from the German Armed Forces.

                        Product monitoring, failure analysis, condition surveillance, and manufacturing support, including the issue of repair instructions and the dispatch of engineers or technicians for on-site helicopter maintenance, are also offered by this operation.


                        Maintenance, repair and overhaul (MRO) and logistics

                        In addition to the installation of modifications, upgrades, and retrofits, the German MSC also maintains and repairs helicopters and components – bringing cost and time benefits from combining individual services.

                        When a helicopter is grounded for maintenance, the MSC can take advantage of this opportunity to carry out other work such as life-time extension, special inspections, major repairs and new equipment tests. This facility also manages a spare parts depot to ensure that the Bundeswehr always has access to the necessary maintenance material.

                        These services are embedded in an integrated logistics service that includes: logistical support analysis (LSA); material procurement; technical documentation; management of ground service equipment and special tools; fleet management; training and provision of training resources. 


                        The French Military Support Center

                        Airbus Helicopters created a dedicated Military Support Center (MSC) in France in January 2015. This new entity offers a centralized portfolio of services for the French government, fully dedicated to support more than 500 helicopters operated by the French Armed Forces. Based in Marignane, France, Airbus Helicopters’ French MSC brings together all of the company’s resources needed to support the French military’s helicopters while offering a fully dedicated customer interface. These include:

                        • Technical, industrial, and logistics support
                        • Extensive aircraft MRO capabilities
                        • Support for combat deployment of the French armies
                        • Transversal management of fleets, such as the Tiger, NH90, and Cougar, to ensure an optimum aircraft availability
                        • Business support such as Quality, Human Resources, Finance, and business improvement

                        Around 500 employees and 10,000 square meters of workshops are dedicated to serving this customer. In addition, 30 technical representatives and logistics field representatives have been dispatched to various customer bases.

                        Related news

                        Airbus Helicopters adds 250 more helicopters to global support contracts


                        More than 1,000 rotorcraft now sharing data with Airbus Helicopters


                        Airbus Helicopters delivers first H145M to Luxembourg


                        Airbus Helicopters signs first HCare contract in Canada with STARS Air Ambulance


                        The NH90, tailored for the 21st century

                        Airbus A400M performs first helicopter air-to-air dry contacts

                        en fr de es

                        Military helicopters media gallery

                        Royal Thai Air Force H135 - SGAirshow2020    
                        Milipol 2019 - Alert Smart City - Hélenna Bientz and Philippe Dupuy    
                        Milipol 2019 - Alert Smart City - Hélenna Bientz and Philippe Dupuy    
                        Technical Director of Senegal Ministry of Interior    
                        Milipol 2019 Airbus Booth - Visitors    
                        Qatar Ministry of Interior visit    
                        Pascal Bolot - Director of State Protection and Security    
                        Representative of French Ministry of Interior    
                        Ambiance on static at Dubai Airshow 2019 - Day 1    
                        Airbus UH 72A Calendar March    
                        Airbus MH 65 U.S Coast Guard Photo Calendar October    
                        TMB 2019 - Day 3. Jana Rosenmann Head of the Unmanned Aerial Systems Programme Line & Civil and Military UAS Programmes    
                        TMB 2019 - Day 3. Evert Dudok Executive Vice President Communications, Intelligence and Security - Airbus Defence and Space    
                        TMB 2019 - Day 3. Dirk Hoke, Airbus Defence and Space Chief Executive Officer    
                        TMB 2019 Day 3. Kurt Rossner HO Combat Aircraft Systems    
                        TMB 2019 Day 3. Ioannis Papachristofilou HO Marketing Defence and Space    
                        LOUT - The Low Observable UAV Testbed    
                        LOUT - The Low Observable UAV Testbed    
                        LOUT - The Low Observable UAV Testbed    
                        LOUT - The Low Observable UAV Testbed    
                        Singapore Airshow 2020      
                        Airbus at Dubai Airshow 2019: Day 1 highlights      
                        Our Canadian Story      
                        Notre histoire canadienne      
                        A400M HAAR Video      
                        NH90 In Action Saving Lives Protecting Heroes      
                        A celebration of the Super Puma family and delivery of the 1000th Super Puma helicopter      
                        Highlights of Paris Airshow 2019 - Week      
                        Paris Air Show 2019: Best of the week highlights      
                        Interview of Bruno Even at Paris Airshow 2019      
                        Paris Air Show 2019: Day 4 highlights      
                        Interview of Vincent Chenot at Paris Air Show 2019 - Day 3      
                        Paris Air Show 2019: Day 2 highlights      
                        Paris Air Show 2019: Day 1 highlights      
                        On our way to Paris Air Show 2019      
                        H135 Navy Trainer - Episode 4      
                        We Make It Fly: Airbus highlights 2018      
                        H135 In Action      
                        Euronaval video teaser      
                        Banner Euronaval 2018      

                        Infographics and documents

                        A “maintenance-friendly” helicopter

                        Helicopter maintenance

                        Helicopter Maintenance
                        Learn more about our nearly 30 customer centers and more than 100 MRO service centers

                        Our Military Helicopter Portfolio




                        AS565 MBe




                        NH90 (TTH and NFH)

                        Back to top